Shipping and Return

 Shipping

  • Local Shipping (Kuwait) is on same day if order is made before 6 PM with the option of COD ( Cash On Delivery )
  • International shipping is always Express Shipping by DHL in which your order takes 2-10 working days depends on your Country
  • We work closely with our shipping partner to minimize the potential impact of custom delays on our international customers
  • While we aim to ensure that all orders are received when expected, delivery to a remote destination is not always guaranteed to arrive within the specified shipping timeframe
  • Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum
  • Our delivery time starts from the moment an order is accepted and includes a 24 hour period where your items will be processed and dispatched by our warehouse

Our shipping partner, DHL, also offers you the flexibility to make changes to your delivery while your purchase is on its way to you. Enter your mobile number at checkout to receive an SMS notification after your order has been dispatched, follow the link provided and choose from a range of options including:

  • Rescheduling your delivery for a nominated day
  • Placing your shipment on hold if you are away from home
  • Arranging to collect your order from a DHL service point

 Return Policy

       

           If your purchase isn't quite right you have 24 hours from the date you received your order to exchange or return. We can collect your return with delivery charges from your home, work or alternative address ( this option is valid in Kuwait Only).

For international Shipping No Refund No Exchange policy.

Items must be returned to us unused with all labels still attached. Returns that do not meet our policy will be sent back to the customer